FAQs

Welcome to the FAQ section of Femible Vintage. We're here to provide you with answers to commonly asked questions. If you can't find the information you're looking for, feel free to contact us at info@femiblevintage.com.

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What is Femible Vintage?

Femible Vintage is an online store based in the Netherlands that offers a curated collection of vintage and secondhand clothing, accessories, and more. Our mission is to provide sustainable and unique fashion options while reducing the environmental impact of the fashion industry.

Are your products truly vintage and secondhand?

Yes, absolutely. Our inventory consists of genuine vintage and secondhand items that have been carefully sourced and curated for quality and style. Each piece tells a story and contributes to a more sustainable fashion cycle.

How do I place an order?

Placing an order is simple:

  1. Browse our collection and select the items you love.
  2. Add the items to your cart.
  3. Proceed to checkout, where you'll provide your shipping and payment details.
  4. Review and confirm your order.

What payment methods do you accept?

We currently accept major credit and debit cards, PayPal, and other secure payment methods. All payments are processed through a secure payment gateway for your peace of mind.

How much is shipping, and where do you ship?

Shipping costs and available destinations are provided during the checkout process. Please review our Shipping and Return Policy for detailed information on the process.

What is your return and exchange policy?

We want you to be happy with your purchase. If you're not satisfied, you can return or exchange items within 30 days of delivery. Please review our Shipping and Return Policy for detailed information on the process.

How do you ensure the quality of your items?

We meticulously inspect and select items based on their quality, uniqueness, and condition. While some natural wear is part of the charm, we only offer items that meet our high standards.

Can I request additional information about an item?

Absolutely. If you need more details, measurements, or additional photos of an item, please feel free to contact us at info@femiblevintage.com.

Do you offer sizing information?

Yes, we provide detailed sizing information for each item. Vintage sizing can vary, so please refer to the measurements provided in the item description to ensure the best fit.

How can I stay updated on new arrivals and promotions?

Subscribe to our newsletter or follow us on social media @femiblevintage and @femible to stay informed about new arrivals, special offers, and sustainable fashion tips.

Is my personal information secure?

Absolutely. We value your privacy and take data protection seriously. We use secure protocols and follow industry best practices to safeguard your information. For more details, please review our Privacy Policy.

How can I get in touch?

You can reach us at info@femiblevintage.com or use the contact form on our website. We're here to assist you with any inquiries you may have.

How can I contribute to sustainable fashion efforts?

By shopping with us, you're already making a positive impact on the environment. You can also spread the word about sustainable fashion and encourage others to consider ethical choices in their clothing purchases.

Do you offer gift cards?

Yes, we offer gift cards that make perfect presents for friends and family who love vintage fashion. You can purchase them directly from our website.

How do you handle packaging?

We use eco-friendly packaging materials to ensure that your items are delivered safely while minimizing environmental impact. Our packaging is recyclable and designed to reduce waste.

What should I do if I have a problem with my order?

If you encounter any issues with your order, please contact us at info@femiblevintage.com as soon as possible. We'll do our best to resolve any problems promptly and to your satisfaction.